Refund and Returns Policy

Our Commitment to Quality

Our products are designed to help students excel in their academic pursuits and achieve their goals. We take pride in the quality of our products and the level of customer service we provide.

Our Return Policy

Due to the nature of our electronically delivered study materials, we have specific policies in place to protect the integrity of our content while ensuring customer satisfaction.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee from the date of purchase under the following conditions:

  • Technical Issues: If you cannot access the materials due to technical problems on our end
  • Incorrect Product: If you received materials different from what was described
  • Duplicate Purchase: If you accidentally purchased the same product twice
  • Quality Issues: If the materials contain significant errors or are incomplete

Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • Change of mind after accessing the materials
  • Materials have been downloaded or accessed
  • After the 14-day guarantee period has expired
  • Materials were shared or distributed to others
  • Dissatisfaction with exam results (our materials are study aids, not guarantees of exam success)

How to Request a Refund

To request a refund within the 14-day period:

  1. Contact us at contact@codyworldwide.org
  2. Include your order number and reason for refund request
  3. Provide details about the issue (if applicable)
  4. We will review your request within 2 business days
  5. If approved, refunds are processed within 5-7 business days

Refund Processing

  • Refund Method: Original payment method
  • Processing Time: 5-7 business days after approval
  • Bank Processing: Additional 3-10 days depending on your bank
  • Notification: You’ll receive email confirmation when refund is processed

Access Revocation

Upon refund approval, your access to the materials will be immediately revoked and download links will be deactivated.

Quality Assurance

We maintain high standards for all our study materials:

  • All materials are reviewed by subject matter experts
  • Regular updates to reflect current exam patterns
  • Comprehensive coverage of topics
  • Clear explanations and detailed answers

Customer Support

If you have any questions or concerns about our refund policy or need assistance with your purchase, please contact us. Our customer service team is available to help you, and we are committed to providing you with the best possible experience.

Contact Us About Refunds

Have questions or feedback? Get in touch with us:

  • Business: 424Digital Solutions LLC
  • Email: contact@codyworldwide.org
  • Phone: +1 (541) 665-8293
  • Address: 1001 South Main Street Ste 500, Kalispell, MT 59901, United States
  • Business Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

Last Updated: January 3, 2026